Terms & Conditions

Terms and Conditions
  • As our frames are made to personalised requirements returns will not be accepted due to a change of mind. If there is a fault on LJF's behalf we will send out a replacement.

  • If you require a proof/preview of your frame layout before your frame is finalised please leave a note on your order form. We cannot change a frame once it has been made.

  • We take great pride in packaging our frames safely and securely so they arrive to their destination in perfect condition.  If a frame is damaged throughout the posting process, please contact us via our online contact form within 30 days of order. 
  • We do not add or reconfigure previous orders but we do however offer individual tiles for customers to purchase at $1 each to add to their existing frame. 

  • We do not sell our background designs separately but we do sell them framed under the PRINT ONLY option. If you can not see at design you like sold in this section please contact us.